Frequently Asked Questions
1
​How do I
place an order?
You can place an order through our webpage by adding products to your shopping basket. Alternatively if you have an order query that you can't find the answer to online, then you can contact us via email: mail@imahealthcare.com.au and we will respond as soon as we can.
2
Shipping
Shipping costs are a flat rate $11.25 for Western Australia and $13.50 for the rest of Australia.
Orders generally will be processed within 1-2 days and we ship via Australia Post or Aramex Australia.
3
Secure Ordering
& Payment Options
We accept payment via the secure platform
We can also accept bank transfer
4
Returns & Refunds
When you receive your order if you have any questions or concerns please contact us by email: mail@imahealthcare.com.au and we will be happy to address it.
Contact Us
If we haven't answered your question above,
then we'd love to hear from you

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